One of the user complaints that he cannot open EV archived mails. He is trying to access mails from inside the office. Error was given below.
When i checked the DNS entry in client machine we can see that wrong DNS configuration created issue. it’s rectified and resolved the issue.
Below article helped me to solve this issue
http://www.symantec.com/business/support/index?page=content&id=TECH48937
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