IT Infrastructure blog

June 11, 2009

Mail stuck in Outbox, can’t delete or move to any other folder

Filed under: Outlook — Akther @ 9:52 am
Tags: , ,

A user complaints that she is unable to delete her mail from outbox.

First try in outlook /safe but didn’t solve. Then try with exchange work offline, but still unable to remove mail from outbox.

Then remove Exchange Cache Mode —> tools—>email accounts—>view or change—->more settings—>Advanced—->remove Exchange Cache Mode. Then close and open outlook- then open outbox . Now able to delete email.

Thanks

Akther

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