IT Infrastructure blog

December 28, 2009

Newly created Users were not able to receive emails from outside

Filed under: Exchange 2007 — Akther @ 12:02 pm
Tags: ,

Issue

Newly created users are unable to receive mails from outside network. They were able to receive mails from internally.

 Root Cause Analysis

Communication problem between Exchange Hub Transport Server and Edge Transport server . User account called  ESRA Bootstrap was expired 

Resolution

 1)     Create a new subscription file on the Edge server: ( New-EdgeSubscription -file “c:\subscription.xml”) 

2)     On Hub server open up Exchange System Manager and add the new subscription: Organization Configuration> Hub Transport> Create New Edge Subscription.

3)     Start-EdgeSynchronization ( from Hub Transport Server)

4)     Test-EdgeSynchronization ( From Hub Transport Server )

 After this user’s start getting emails from outside.

 

 

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