IT Infrastructure blog

July 19, 2010

The name cannot be matched to a name in the address list

Filed under: Exchange 2007,Outlook — Akther @ 7:32 am

I got a escalated call from Service desk that they cannot solve one of the user outlook 2007 issue. 


user changed his computer and the service desk trying to configure his outlook profile. At that time he was 

received below error.


User name was hide from address book

Once we removed the check box, he was able to create his profile


Leave a Comment »

No comments yet.

RSS feed for comments on this post. TrackBack URI

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

Blog at

%d bloggers like this: