IT Infrastructure blog

August 31, 2010

Address book is not updating in Exchange 2007 CCR

Filed under: Exchange 2007,Outlook — Akther @ 1:06 pm

Issue

When we create any users , groups or change any object it’s not showing in outlook address book. But these changes we can see immediately in OWA.

Resolution

We are running Exchange 2007 Server with CCR configuration.

Server1 is Active node

Server2 is passive node.

Cluster name – Exchangecluster

There are some hardware issues in server1 and we change cluster in to server2. Exactly after this issue started. To see the changes in address book we need to change a value in Registry.

The path is

HKLM–> System–> Current control set–>Services–>MSExchangeSA–>parameters–>Here you can see the cluster name–>can see EnableOabGenOnThisNode value–> change value in to current active node.In this case server2, then exit and go to outlook client and download address book. We can see the changes in outllok address book.

you have to update offline address book in Active mailbox cluster role through Exchange management console ( organization configuration–> Mail box role–> offline address book Tab)

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1 Comment »

  1. Thank you. Will save us some time if/when this issue comes up next time.

    Comment by jineshv — November 17, 2010 @ 5:52 am | Reply


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