IT Infrastructure blog

February 25, 2012

NDMP backup failure (99) in Netbackup

Filed under: NetApp,Symantec Netbackup — Akther @ 12:58 pm
Tags:

We are using NetApp Storage box to keep departmental and end user home folder. We have enabled CIFS on Storage and shared to each department with their respective.

Today we have seen that NDMP backup job has failed with error code 99. It was a full backup and have to resolve quickly because it’s contains business data.

When opening the failed job window we could see that below findings.

2/24/2012 9:16:03 AM – Error ndmpagent(pid=9744) ndmp_authenticate_connection: ndmp_connect_client_auth failed          2/24/2012 9:16:03 AM – Error ndmpagent(pid=9744) failed to connect to NDMP server fas2050b, connect error = -1009 (NDMP server login failed – verify attributes with tpautoconf -verify)

It’s clear that Storage team had changed the password of Root account. When we contact them they said yes and we updated the settings with new password

Here is the place we need to change this settings in Netbackup Console.

 

 

 

 

 

 

Once we changed the credentilas triggered a mannual backup of NDMP and it start working fine.

 

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